Putting Your Privacy First

BaseSpace™ Sequence Hub is used by investigators around the world to facilitate and scale their sequencing and genomic data analysis operations. At Illumina, we understand that security, privacy, and confidentiality are complex issues, and we are committed to protecting our software-as-a-service (SaaS) customers’ data.

To ensure that our customers remain compliant with upcoming changes to the EU General Data Protection Regulation (GDPR), we’ve made a number of updates to privacy practices, policies and agreements that are effective May 25, 2015 for all users globally.  These changes include explaining in more detail how we use your information, including your choices, rights, and controls.

Privacy and compliance is a shared responsibility between Illumina and our customers. We are responsible for the security of the BaseSpace Sequence Hub platform. Our cloud provider, Amazon Web Services (AWS) is responsible for providing the tools, services and functionality that enable both the data controller (our customers) and the data processor (Illumina) to be successful.

 AWS-ILMN_Shared_Responsibility_Model

Figure 1: Shared responsibility Model

 

A short summary of our changes:

  • GDPR and Terms & Conditions (T&Cs). GDPR places new obligations on organizations that process EU personal data. As a result, we have updated our business operational practices. The following documents (Privacy Policy (Link), and Terms & Conditions (Link)) better explain our customers’ and users’ rights, and their relationship with Illumina. In addition all our NGS product support pages have been updated with a Privacy & Security section (Link).
  • Improved clarity and transparency.As a key part of GDPR compliance, we’ve described our data processing practices in clear language. For instruments sending Performance Data (IPD) to BaseSpace Sequence Hub, or connected in the Run Monitoring or Storage and Analysis mode, our updated Illumina®Proactive Technical Note (Link) clearly explains what data is sent to BaseSpace in each of the connectivity modes.
  • Data Protection Addendum:BaseSpace Sequence Hub leverages AWS to deliver its services. The updated AWS Service Terms (Link) incorporate the GDPR Data Processing Addendum (DPA) and will automatically apply to all customers. Illumina is willing to sign a DPA for customers who ask for it.
  • Opt-in & Opt-out:Sharing data with BaseSpace Sequence Hub, irrespective of connectivity mode, is entirely controlled by our customers. If you would like to opt out of sharing Instrument Performance Data (IPD), Run Monitoring, or Storage and Analysis mode, you can do so at any time.

In addition, we are continually reviewing and updating our security best practices to safeguard your data and the services we provide. We are ISO 27001 certified, which has a direct emphasis on international compliance and governance. Please review our security and data privacy whitepaper (Link) to learn more about our security practices.

We hope this makes your use of our SaaS products much easier. As always, please contact us at informatics@illumina.com if you have any questions.

QB#6005

About Swathi Ramani

Staff Product Manager, BaseSpace@Illumina

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